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Q. I am going to be hiring a tile setter. What kinds of questions should I ask them? By the way, I am in California. A. Here is what a consumer should ask a prospective tile setter: 1. Verify the contractor has a C-54 specialty license, along withÂ... Read More

Q. I spilled some coffee in my tile and it won‘t come off. I tried floor cleaning solution, vinegar and water, vinegar and baking soda, watered bleach, hydrogen peroxide. Nothing seems to work. I am pretty sure it is porcelain tile. Once you... Read More

Q. Is there a solvent that can be used to safely remove years old grout haze from porcelain tile? I can provide more information as you need. Thank you. A. For standard grout, you will need an acid-based grout cleaner. For epoxy grout, then a... Read More

Q. I hired a cleaner and she used limeaway with mold control from Clorox. And it appeared to have left white stains in my bathroom stone tiles. These don‘t wash away with water. What should I do? A. Unfortunately, this is not a stain that you... Read More

Q. I have a coffee marble table, and it has been stored in a garage for a year. The legs of the tables are peeling or flaking. How can I remove the flaking and add a sealant or protection that was once there? what products do you recommend? Thank... Read More

Q. My fireplace surround is a honey colored marble which has become stained black from what I assume is smoke/soot from building fires in it. These stains appear to be below the surface, that is to say that the marble retains its sheen and most of... Read More

Q. I have a marble countertop in my bathroom. In a panic I put comet on a stain and took the finish off. How can I get the finish back? Also, I have a few ring marks. How get I get rid of them. Thank you Evelyn A. If the damage to the surface is not... Read More

Q. I recently (last week) had white calacata gold marble installed in my house (2nd home). The marble was SUPPOSED to be honed before they installed it. I am sick...it is very shiny...and I want the dull, old look. Is there any way to achieve this... Read More

Q. I accidentally left a bottle of vinegar/water on my polished marble vanity and it caused some etching. Can I fix this? A. Essentially an etch is damage to the stone. If it isn't too severe (it's not so rough you can feel it with your... Read More

Q. Can I remove etching from my stone? A. Maybe. If it is polished marble or travertine or onyx, then there’s hope. If it is hone-finished marble or travertine, or hone-finished slate (like a chalk-board), or mixed "granite" then you’d... Read More